Cellar wines

About our privacy policy

Dr Wine Cellar, Cellar Wines cares deeply about your privacy. We therefore only process data that we need
have for (improving) our services and treat the information we collect about you and your
use of our services have collected. We never make your data available for commercial purposes
available to third parties.
This privacy policy applies to the use of the website and the services of Dr
Wine Cellar, Cellar wines. The effective date for the validity of these terms and conditions is 03/09/2024, with the
publication of a new version shall invalidate the validity of all previous versions. This privacy policy describes
what data about you is collected by us, what this data is used for and with whom and under
what conditions, if any, these data can be shared with third parties. We will also explain to you on what
how we store your data and how we protect your data from misuse and what rights you have with
relating to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, u
Find contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and to whom the data can be viewed.

Webshop software
WooCommerce

Our online shop is developed with WooCommerce software. Personal data that you provide on behalf of our
services made available to us are shared with this party. WooCommerce has access to your
data to provide us with (technical) support, they will never use your data for any other
purpose. WooCommerce is obliged under the agreement we have with them to provide appropriate
take security measures. These security measures consist of the application of SSL encryption and
a strong password policy. WooCommerce uses cookies to collect technical information
relating to your use of the software, no personal data are collected and/or stored.
WooCommerce reserves the right to share collected data within its own group in order to improve the
improve services further.
WooCommerce hosting
Our online shop is developed with WooCommerce software, we chose for our web hosting
Otherwisewww.caveo.nl. Personal data you make available to us for the purpose of our services,
are shared with this party. www.caveo.nl has access to your data in order to provide us with (technical)
support, they will never use your data for any other purpose. www.caveo.nl is at
Based on the agreement we have entered into with them, we are obliged to implement appropriate security measures.
take. These security measures include the use of SSL encryption and a strong
password policy. Regular backups are made to prevent data loss.

Web hosting
www.caveo.nl

We purchase web hosting and email services from caveo processed
personal data on our behalf and does not use your data for its own purposes. However, this party may
collect metadata about the use of the services. These are not personal data. Caveo has
taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your
personal data. Caveo is bound to secrecy under the agreement.

Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has
taken appropriate technical and organisational measures to prevent the misuse, loss and corruption of your and our
data as much as possible. Gmail does not have access to our inbox and we treat all our email traffic confidentially.

Payment processors
Mollie

We use the platform of
Mollie. Mollie processes your name, address and place of residence data and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organisational measures to protect your
personal data. Mollie reserves the right to use your data to improve the
further improve services and share (anonymised) data with third parties as part of this.
All the above guarantees regarding the protection of your personal data are also
applicable to those parts of Mollie's services for which they engage third parties. Mollie stores your
data for no longer than is permitted under the statutory time limits.

Reviews
WebwinkelKeur

We collect reviews through WebwinkelKeur's platform. If you leave a review via WebwinkelKeur then
you are required to provide a name and e-mail address. WebwinkelKeur shares this data with us so that we can
be able to link the review to your order. In some cases, WebwinkelKeur may contact you
To comment on your review. In the event that we invite you to leave a review, we will share
we share your name and e-mail address with WebwinkelKeur. They only use this data for the purpose of inviting you
To leave a review. WebwinkelKeur has appropriate technical and organisational measures in place
taken to protect your personal data. WebwinkelKeur reserves the right, for the benefit of
of providing the service to third parties, for which we have notified WebwinkelKeur
consent given. All the above guarantees regarding the protection of your
personal data also apply to those parts of the service for which
WebwinkelKeur engages third parties.

Shipping and logistics
PostNL

When you place an order with us, our job is to get your package delivered to you. We use
PostNL's services to carry out deliveries. This requires us to provide your name,
share address and residence details with PostNL. PostNL uses this data solely for the purpose of
performance of the agreement. In the event that PostNL engages subcontractors, PostNL will make your data
also available to these parties.

Invoicing and accounting
www.flynth.nl

We use the services of
Flynth. We share your name, address and residence details and details relating to your order.
This data is used to administer sales invoices. Your personal data will be
protected transmitted and stored. Flynth is committed to confidentiality and will keep your data
confidential. Flynth does not use your personal data for purposes other than
described above.
External sales channels
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of our services. That is, the purpose of the
processing is always directly related to the order you provide. We will not use your data for
(targeted) marketing. If you share data with us and we use this data to - other than on your
request - to contact you at a later time, we will ask for your explicit permission to do so. Your
data will not be shared with third parties, other than to meet accounting and other administrative
obligations. These third parties are all bound to confidentiality under the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website are processed for the purpose of processing our
to further improve services. This data (e.g. your IP address, web browser and
operating system) are not personal data.
Cooperation in tax and criminal investigations
Where appropriate, Dr Wine Cellar, Cellar Wines may be required by law to
obliged to share your data in connection with government tax or criminal investigations.
In such a case, we will be forced to share your data, but we will do so within the possibilities offered by
the law offers us to oppose it.
Retention periods
We keep your data for as long as you are our client. This means that we keep your client profile until you
indicate that you no longer wish to use our services. If you indicate this to us, we will
also be construed as a forgetting request. This also means that we will not keep your data for longer than two years
from the last moment of contact or transaction, unless there is a legal justification for doing so.
basis. Pursuant to applicable administrative obligations, we must issue invoices containing your
(personal) data, we will therefore keep this data for as long as the applicable term runs.
However, employees will no longer have access to your client profile and documents we receive in response to
have manufactured your order.
Your rights
Under applicable Dutch and European legislation, as a data subject you have certain rights with
regarding personal data processed by or on behalf of us. We explain below which
rights these are and how to invoke them. In principle, to prevent abuse, we send
statements and copies of your data only to your e-mail address already known to us. In the event that you send the
data to a different e-mail address or, for example, by post, we will ask you to subscribe to
identify. We keep records of completed requests, in the case of a forgetting request
we administer anonymised data. All transcripts and copies of data will be received in the
machine-readable data format that we use within our systems. You have the right at any time to request a
file a complaint with the Personal Data Authority if you suspect that we have used your personal data in a
use the wrong way.
Right of inspection
You always have the right to request the data we process (or have processed) that relates to your person or
are traceable to it, to be inspected. You can make a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with a list of processors at the e-mail address known to us
who hold such data, indicating the category under which we hold such data
stored.

Right of rectification

You always have the right to request the data we process (or have processed) that relates to your person or
are traceable to it, to be amended. You can make a request to this effect to our contact person
for privacy issues. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data has been updated.
Right to restriction of processing
You always have the right to request the data we process (or have processed) that relates to your person or for that purpose
are traceable, to limit. You can make a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data until you lift the restriction is not
longer be processed.
Right of transferability
You always have the right to request the data we process (or have processed) that relates to your person or
are traceable to it, by another party. You can make a request to this effect to
our privacy contact. You will then receive a response to your request within 30 days. If your
request is granted, we will send you copies or copies of all data at the e-mail address known to us
about you that we have processed or have processed on our behalf by other processors or third parties. To all
likelihood, in such a case, we will no longer be able to continue services because the secure
linking of data files can then no longer be guaranteed.
Right to object and other rights
You have the right to object, where appropriate, to the processing of your personal data
by or on behalf of Dr Wine Cellar, Cellar Wines. If you object, we will immediately remove the
discontinue data processing pending the resolution of your objection. If your objection is well-founded that will
we make copies and/or copies of data we process (or have processed) available to you and thereafter the
cease processing permanently. You also have the right not to be subjected to automated individual decision-making
or profiling. We do not process your data in such a way that this right of
is applicable. If you believe it does, please contact our contact for
privacy issues.
Cookies

Third-party cookies
In the event that third-party software solutions use cookies, this is stated in these
privacy statement.

Privacy policy changes
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy affects the way in which we already collect
process in relation to you, we will notify you by e-mail.
Contact details
Dr Wine Cellar, Cellar wines
Smederijstraat, 4 Smederijstraat 2671 BV Naaldwijk The Netherlands T (061) 282-2445 E info@kelderwijnen.nl